Your accommodation will be available from 3:30 PM on the day of arrival. Camping pitches are available from 1:00 PM.
Check-out time is 10:30 AM for accommodations and 12:00 PM for camping pitches.
Vehicles may remain on the holiday park until the check-out time:
- 10:30 AM for accommodations
- 12:00 PM for camping pitches
Is your vehicle, motorhome or caravan wider than 2 metres? Please follow the "Through Traffic" route when leaving the park.
Yes, you can. From 11:00 AM, you may check in, collect your information pack and park one car at your accommodation.
Camping guests can enter the holiday park by car from 1:00 PM. If you arrive earlier, you can temporarily park your vehicle outside Duinrell.
Your accommodation is usually not available before 3:30 PM (camping pitches from 1:00 PM), but you are welcome to start enjoying Duinrell's facilities as soon as you arrive.
Vehicles may remain on the holiday park until the check-out time:
- 10:30 AM for accommodations
- 12:00 PM for camping pitches
Would you like to continue using the facilities on your departure day? Please ask at reception about the options for a late check-out or an additional overnight stay.
Yes, a late check-out may be available, subject to availability. For camping pitches, you can request a late check-out at reception one day before departure. Prices start from €50 per pitch, allowing you to stay until 7:00 PM.
For accommodations, please enquire at reception or via [email protected] one day before departure. A late check-out costs €100 per accommodation and allows you to stay until 3:00 PM.
Would you prefer to stay an extra night? You can request this at reception one day before departure. An additional overnight stay costs €150 per night, subject to availability.
Visitors are welcome. During the amusement park's opening hours, day visitors can purchase their own admission tickets online through our webshop.
After the attractions have closed (or when no attractions are open), visitors can purchase a visitor pass from reception or security for €5.50 per person. A valid form of identification must be left as a deposit.
Day visitors must leave Duinrell before 10:30 PM. Visitors who remain on the park after 10:30 PM will be charged €50 per person upon departure.
Overnight guests are subject to an additional overnight stay fee, which can be arranged at reception. Please note that the maximum occupancy of your accommodation may not be exceeded.
Smoking and vaping are only permitted in the designated smoking areas. These smoking areas are marked on the Duinrell map. Smoking and vaping are not permitted anywhere else in the park, the Tiki Pool, the queues or in the accommodation (Duingalows, Lodge Tents, O’Hara’s and Oranjeries). Cigarettes are not sold at Duinrell.
Safety is a top priority at Duinrell. First aid facilities are available at several locations throughout the park:
- First Aid at the Tiki Pool (accessible only to Tiki Pool visitors)
- First Aid station near the Bumper Boats in the amusement park
- First Aid at the gatehouse at the entrance to the holiday park
In the event of an emergency, please contact a member of staff immediately. AEDs (automated external defibrillators) are also available throughout Duinrell.
Wi-Fi is included free of charge when you book directly with Duinrell. During your stay, you will receive a Wi-Fi voucher that can be used on up to 6 devices.
If you need additional Wi-Fi access, extra vouchers can be purchased at reception, the Superstore or the gatehouse.
The Oranjerie, Residence and Premium Plus Duingalows have their own dedicated Wi-Fi network. You can connect using the password provided in your accommodation.
Please note that this is a basic Wi-Fi service with limited speed, suitable for light internet use such as emailing, WhatsApp and web browsing.
Yes. All snack locations have a dedicated gluten-free fryer for chips (fries) and gluten-free frikandels.
In addition, Restaurant Plaza, La Place at Duinrell Plaza, and De Schaapskooi offer a limited selection of salads and hot meals.
If you have any questions or concerns about ingredients or allergens, our staff will be happy to assist you.
A bed linen package is included for every guest staying in our accommodations. The cost is automatically added to your booking and cannot be removed.
The bed linen package includes:
- A fitted sheet
- A pillowcase
- A duvet cover
No, towels are not included as standard. You can add one of the following optional packages to your booking:
- Towel package (2 bath towels)
- Kitchen package (1 tea towel and 1 kitchen towel)
- Comfort Package
The Comfort Package includes:
- Beds made up on arrival
- A towel package
- A kitchen package
These packages must be booked at least one working day before arrival and apply to all guests staying in the accommodation.
Yes, you can add a baby cot and high chair to your booking for an additional fee. For Premium Plus Duingalows, these items are provided free of charge. It is also possible to rent them on-site, subject to availability.
Baby cots can only be placed in a bedroom in the following accommodations:
- Premium Duingalows
- Premium Plus Duingalows (5- and 8-person)
- Oranjerie
- Residence
The baby cot includes a fitted sheet and duvet cover. Please bring your own blanket.
In the 8-person Premium Plus Duingalow, Residence and Oranjerie, one baby cot and one high chair are provided free of charge.
As a staying guest, you will receive a personalised Duinrell ID card. This ID confirms that you are a holiday park guest and gives you access to various facilities as well as entry to and exit from the holiday park.
Please bring one passport-style photo for each guest. A photocopy is also acceptable, provided you are clearly recognisable and the photo is passport-photo sized. If needed, passport photos can also be taken at Duinrell for an additional fee.
Yes. One car can be parked free of charge in the parking space (usually within walking distance) with the same number as your Duingalow or Lodge Tent.
The following accommodations include additional parking spaces:
- 8-person Premium Plus Duingalow – 2 parking spaces included
- 8-person Luxury Lodge Tent – 2 parking spaces included
- 12-person Luxury Family Lodge Tent, Oranjerie and Residence – 3 parking spaces included
Additional vehicles are charged €15 per night and must be parked in a designated parking area within the holiday park.
Please make sure we have your vehicle registration number before arrival. Shortly before your stay, you will receive an email allowing you to submit your registration number.
Please note: parking on the central car park outside the holiday park is charged separately at €15 per day and €15 per night. Vehicles may remain on the holiday park until the check-out time:
- 10:30 AM for accommodations
- 12:00 PM for camping pitches
Yes, this is possible subject to availability. If you would like to guarantee that your accommodations are located next to each other, you can make a preferred location booking for an additional fee. Please contact [email protected] and provide:
- Arrival date
- Number of nights
- Accommodation type
- Number of accommodations
- Number of guests
A security deposit of €100 per accommodation, Lodge Tent or camping pitch is required when booking three or more units, up to a maximum of €500 per booking.
For the Oranjerie and Residence, a standard security deposit of €500 applies. In addition, Duinrell reserves the right to request an additional security deposit upon arrival or during your stay if circumstances require it.
Yes, changes can be made subject to availability. Up to 31 days before arrival, you can change your booking free of charge to:
- A different stay period
- A different accommodation type
- A different camping pitch type
The total value of the new booking must be equal to or higher than the original booking value. If the new booking is more expensive, you will need to pay the difference. No refund will be given if the new booking is cheaper than the original booking.
No, we do not offer specially adapted accessible accommodations. However, the following accommodation types are spacious enough to accommodate a wheelchair (without special accessibility features such as ramps or threshold aids):
- Premium 6-person Duingalow
- Premium Plus 8-person Duingalow
- Oranjerie
- Residence
A maximum of 6 people and 1 vehicle are permitted on each camping pitch.
Please make sure we have your vehicle registration number before arrival. Shortly before your stay, you will receive an email allowing you to submit your registration number.
Additional cars are not permitted on the campsite. On your departure day, vehicles may remain on the holiday park until 12:00 PM.
Yes, this is possible subject to availability. If you would like to guarantee that your camping pitches are located next to each other, you can make a preferred location booking for an additional fee. Please contact [email protected] and provide:
- Arrival date
- Number of nights
- Preferred camping area
- Number of camping pitches
- Number of guests
Only guests who make a preferred location booking for an additional fee will receive a guaranteed camping pitch number in advance.
If you book without a preference, your pitch number will be assigned upon arrival.
Yes, you can. If you arrive before 1:00 PM, you can temporarily park outside Duinrell until your camping pitch becomes available. You are welcome to use Duinrell's facilities before your pitch is ready.
Would you like to continue using the facilities on your departure day? Please ask at reception about the options for a late check-out.
Yes, pets are allowed on the campsite. A maximum of two pets per camping pitch is permitted. Pets must be added to your booking in advance.
Pets must be kept on a leash at all times throughout Duinrell. You are also required to carry and use waste bags to clean up after your pet. A surcharge applies per pet, per night.
Tiki Pool Indoor and Tiki Pool Outdoor require separate tickets and offer different attractions. Tiki Pool Indoor includes access to:
- More than 1.5 kilometres of waterslides
- Playa, the Kids Waterpark
- Heated indoor pools
Tiki Pool Outdoor includes access to:
- A heated outdoor pool
- 5 waterslides
- A water play house
Please note that Tiki Pool Outdoor is exclusively available to holiday park guests at certain times.
No. Your ticket only grants access to the area you have booked.
- A Tiki Pool Indoor ticket provides access to Tiki Pool Indoor only.
- A Tiki Pool Outdoor ticket provides access to Tiki Pool Outdoor only.
Yes, but additional safety rules apply. Children without a recognised swimming certificate and children under the age of 12 may only enter when accompanied by an adult aged 18 or over. At Tiki Pool Indoor, a flotation device is mandatory for:
- Guests under 120 cm tall
- Guests without a recognised swimming certificate
This also applies to guests who do have a swimming certificate but are under 120 cm tall. At Tiki Pool Outdoor, a flotation device is mandatory for guests without a recognised swimming certificate.
Family swimming is intended for families. This means that at least one child must be accompanied by a parent, carer or other adult supervisor when visiting the Tiki Pool. Adults without a child accompanying them are not permitted during family swimming sessions.
Family swimming takes place from 3.00 pm until closing time.
The average water temperature is:
- 29°C (84°F) in Tiki Pool Indoor
- 25°C (77°F) in Tiki Pool Outdoor
Yes, you may take photos and videos for personal use. However, other guests and staff members may not be filmed or photographed in a recognisable way. Drones are not permitted without prior written permission from Duinrell.
Additional rules apply when filming on waterslides:
- Cameras must be held in your hand while using a waterslide
- Tripods, body mounts, harnesses and similar attachments are not permitted
- On attractions outside the Tiki Pool, action cameras must be securely attached to the body
Please always follow the instructions of our staff.
Yes. Lockers are available for a fee at several locations throughout the amusement park. You can find lockers:
- Next to the toilets
- Opposite the Ball Pool (Ballenzee)
- Near Restaurant Schaapskooi
I or my child has a disability, special needs or autism. How does this work at Duinrell? Guests with a valid Autipas or medical certificate can use the accessible entrance at selected attractions, usually via the attraction exit. An overview of the attractions that participate in this arrangement is available at the ticket desk.
If you are visiting with a larger group, the rest of your party can join the regular queue. When it is their turn to ride, you and one companion may join them. Please note that no special arrangement is available for the Tiki Pool. The water attractions are not suitable for guests with physical disabilities.
Yes. Dogs and other pets are welcome in the amusement park, provided they are kept on a leash at all times. An admission fee applies for pets. Pets are not permitted in:
- The Tiki Pool
- Restaurants
- Duinrell Plaza
- The Summer Theatre
Please remember to bring and use waste bags to clean up after your pet.
Smoking and vaping are only permitted in the designated smoking areas. These smoking areas are marked on the Duinrell map. Smoking and vaping are not permitted anywhere else in the theme park, the Tikibad or the queues. Cigarettes are not sold at Duinrell.
Yes, you may take photos and videos for personal use. However, other guests and staff members may not be filmed or photographed in a recognisable way. Drones are not permitted without prior written permission from Duinrell.
Additional rules apply to action cameras:
- Action cameras must be securely attached to the body when used on attractions.
- Holding a camera in your hand while on an attraction is not permitted.
- In the waterslides of the Tiki Pool, cameras must be held in your hand instead.
Please always follow the instructions of our staff.
If you purchased the cancellation option during booking, you may cancel unused tickets. Please forward your booking confirmation email to [email protected] with the subject line: "Cancellation Duinrell Tickets". You will receive a refund of the ticket price, excluding the cost of the cancellation option.
Tickets must not have been scanned or used. Partial cancellations are also possible. Please clearly indicate which tickets you wish to cancel. If you did not purchase the cancellation option, tickets cannot be cancelled.
Yes. Various safety rules and requirements apply to our attractions. Some attractions have:
- Minimum height requirements
- Minimum age requirements
- Weight restrictions
These requirements are displayed at the entrance of each attraction and are in place for the safety of our guests.
Yes, but additional safety rules apply. Children without a recognised swimming certificate and children under the age of 12 may only enter when accompanied by an adult aged 18 or over. At Tiki Pool Indoor, a flotation device is mandatory for:
- Guests under 120 cm tall
- Guests without a recognised swimming certificate
At Tiki Pool Outdoor, a flotation device is mandatory for guests without a recognised swimming certificate.
Is smoking allowed at Duinrell? Duinrell is a family park, and we ask all guests to be considerate of others. Smoking is not permitted:
- In indoor public areas
- On attractions
- In attraction queues
- In the Tiki Pool
- Inside accommodation units
A complete smoking ban applies in Tiki Pool Indoor. At Tiki Pool Outdoor, smoking is only permitted in the designated smoking area. Please note that cigarettes are not sold anywhere at Duinrell.
Pets are allowed in certain areas of Duinrell, provided they are kept on a leash at all times. Pets are not permitted in:
- The Tiki Pool
- Restaurants
- Duinrell Plaza
- The Summer Theatre
- Certain accommodation types
Guests are required to carry and use waste bags to clean up after their pets. Additional rules and pet surcharges apply for guests staying at the holiday park.
On attractions:
- Action cameras must be securely attached to the body.
- Holding a camera in your hand while on an attraction is not permitted.
On the waterslides in the Tiki Pool:
- Cameras must be held in your hand.
- Tripods, harnesses and similar mounting systems are not permitted.
Please always follow the instructions of our staff.
Guests with a valid Autipas or medical certificate can use the accessible entrance at selected attractions, usually via the attraction exit. An overview of the participating attractions is available at the ticket desk. If you are visiting with a larger group, the rest of your party can join the regular queue.
When it is their turn to ride, you and one companion may join them. Please note that no special arrangement is available for the Tiki Pool. The water attractions are not suitable for guests with physical disabilities.