Practical information

When you book with us, you automatically agree to our terms and conditions and house rules. This helps ensure a carefree holiday for you and your fellow guests.

Plan your route easily from home. Our address is:

Duinrell
Duinrell 1
2242 JP Wassenaar
The Netherlands

On your day of arrival, your accommodation will be available from 3:30 PM. Camping pitches are available from 1:00 PM.

Private sanitary facilities are cleaned by Duinrell between 12:00 PM and 3:00 PM on your arrival day. Please report to Reception for check-in unless you have already received your check-in information by post.

Do you have any questions or issues during your stay? Please let us know as soon as possible after arrival. Visit Reception or call +31 (0)70 515 5255.

Accommodation check-out is no later than 10:30 AM. Before departure, please return your key by placing it in the mailbox near the barrier.

Camping guests may stay on their pitch until 12:00 PM.

If your vehicle, motorhome or caravan is wider than 2 metres, please turn left at the "Through Traffic" sign when leaving Duinrell.

Before departure, we kindly ask you to:

• Leave the kitchen and dishwasher clean and empty
• Remove all food and drinks from the refrigerator and freezer
• Vacuum the accommodation
• Place used bed linen, towels and kitchen linen in the linen bag and leave it by the front door
• Empty all bins Leave the terrace and garden tidy Dispose of waste in the recycling area (please do not leave rubbish outside because of birds)
• Leave the ventilation grilles open for the next guests

If you have rented multiple accommodations and moved furniture or inventory between them, please return everything to its original location.

When staying at our holiday park, admission to the Amusement Park is always included. Access to the Tiki Pool depends on your accommodation type and the period of your stay. We have listed all access arrangements for our holiday guests in one convenient overview. Please note that different conditions may apply for bookings made through promotional partners.

 

The Duinrell ID is required for all guests aged 3 and older. It allows easy access to and from the holiday park and provides entry to the Amusement Park and Tiki Pool (if included in your booking). Please bring a recent passport-style photo for your ID card, or have one taken on-site for €4. Always carry your Duinrell ID with you during your stay.

One vehicle can be parked free of charge in the parking space that usually corresponds with the number of your Duingalow or lodge tent.

Additional included parking spaces:

• 8-person Premium Plus Duingalow: 2 parking spaces
• 8-person Luxury Lodge Tent: 2 parking spaces
• 12-person Family Lodge Tent: 3 parking spaces
• Orangerie: 3 parking spaces
• Residence: 3 parking spaces

Camping pitches allow a maximum of one vehicle.

Arriving with additional vehicles? Please inform us before arrival via [email protected] or notify Reception upon arrival. Additional vehicles parked on a separate holiday park car park cost €15 per night. Please note that our central car park outside the holiday park has separate rates:

• Day rate: €15
• Night rate: €15

Extra vehicles are not permitted on the campsite. Vehicles must leave the holiday park by check-out time:

• Accommodations: 10:30 AM
• Camping: 12:00 PM

Once your holiday has been confirmed, you will receive all payment details and a payment link. You can pay via:

• iDEAL
• Credit card
• Bank transfer

Cash payments are not accepted on-site.

A maximum of two pets are allowed for an additional fee in selected Comfort Duingalows and on the campsite. Pets are also welcome in the Amusement Park and surrounding forests and dunes. Throughout Duinrell, pets must:

• Remain on a lead
• Wear a Duinrell pet tag, available during check-in
• Be accompanied by an owner carrying waste bags

Pets are not permitted in:

• Reception
• Tiki Pool
• Restaurants
• Plaza
• Summer Theatre

Bezoek is welkom. Op dit moment moet dagbezoek binnen de openingstijden van de attracties zelf online entreetickets voor het attractiepark kopen via onze webshop. Na sluiting van de attracties is een bezoekerspas te koop bij de receptie of beveiliging voor €5,50 per persoon en moet er een geldige legitimatie worden achtergelaten. Dagbezoek moet Duinrell voor 22.30 uur verlaten. Ben je tot na 22.30 uur op Duinrell, dan betaal je direct bij het verlaten van Duinrell €50 per persoon.

Logés betalen een overnachtingstarief.

Zin in alvast wat voorpret? Groot gelijk, hier kun je de Duinrell-plattegrond bekijken. Zie je nu al een mooi plekje op onze plattegrond? Neem dan contact met ons op, want voor een klein bedrag kun je vooraf al je voorkeursplaats boeken.

Wi-Fi is free for guests who booked directly with Duinrell. During your stay, you will receive a Wi-Fi voucher that can be used on up to six devices. Additional Wi-Fi vouchers can be purchased from:

• Reception
• Superstore
• Gatehouse

The Orangerie, Residence, Premium Plus Duingalow and Duinhostel each have their own dedicated Wi-Fi network. Login details can be found inside the accommodation.

Please note: this is a basic Wi-Fi service with limited speed and is suitable for light internet use such as email, WhatsApp and web browsing.