When you book with us, you automatically agree to our terms and conditions and house rules. This helps ensure a carefree holiday for you and your fellow guests.
Everything you need to know about your Duinrell holiday
Find all the practical information about your Duinrell booking here. Still have a question? Take a look at our Frequently Asked Questions or get in touch with us.
Getting Here
Plan your route easily from home. Our address is:
Duinrell
Duinrell 1
2242 JP Wassenaar
The Netherlands
Check-in
On your day of arrival, your accommodation will be available from 3:30 PM. Camping pitches are available from 1:00 PM.
Private sanitary facilities are cleaned by Duinrell between 12:00 PM and 3:00 PM on your arrival day. Please report to Reception for check-in unless you have already received your check-in information by post.
Do you have any questions or issues during your stay? Please visit the Duinrell reception desk during opening hours or call +31 (0)70 5155255.
Check-out
Accommodation check-out is no later than 10:30 AM. Before departure, please return your key by placing it in the mailbox near the barrier.
Camping guests may stay on their pitch until 12:00 PM.
If your vehicle, motorhome or caravan is wider than 2 metres, please turn left at the "Through Traffic" sign when leaving Duinrell.
Before departure, we kindly ask you to:
- Leave the kitchen and dishwasher clean and empty
- Remove all food and drinks from the refrigerator and freezer
- Vacuum the accommodation
- Place used bed linen, towels and kitchen linen in the linen bag and leave it by the front door
- Empty all bins Leave the terrace and garden tidy Dispose of waste in the recycling area (please do not leave rubbish outside because of birds)
- Leave the ventilation grilles open for the next guests
If you have rented multiple accommodations and moved furniture or inventory between them, please return everything to its original location. View the full checklist here!
Access to the Amusement Park and Tiki Pool
When staying at our holiday park, admission to the Amusement Park is always included (if open). Access to the Tiki Pool depends on your accommodation type and the period of your stay. We have listed all access arrangements for our holiday guests in one convenient overview. Please note that different conditions may apply for bookings made through promotional partners.
Please note: if your booking was not made directly through Duinrell, different admission rules may apply.
Duinrell ID
The Duinrell ID is required for all guests aged 3 and older. It allows easy access to and from the holiday park and provides entry to the Amusement Park and Tiki Pool (if included in your booking). Please bring a recent passport-style photo for your ID card, or have one taken on-site for €4. Always carry your Duinrell ID with you during your stay.
Parking
One vehicle can be parked free of charge in the parking space that usually corresponds with the number of your Duingalow or lodge tent.
Additional included parking spaces:
- 8-person Premium Plus Duingalow: 2 parking spaces
- 8-person Luxury Lodge Tent: 2 parking spaces
- 12-person Family Lodge Tent: 3 parking spaces
- Orangerie: 3 parking spaces
- Residence: 3 parking spaces
Camping pitches allow a maximum of one vehicle.
If you haven’t yet provided your registration number when booking your holiday, you’ll receive an email a few days before departure asking if we can have your registration number. This will save time at check-in. So do keep an eye on your inbox before you set off!
Arriving with additional vehicles? Please inform us before arrival via [email protected] or notify Reception upon arrival. Additional vehicles parked on a separate holiday park car park cost €15 per night. Please note that our central car park outside the holiday park has separate rates:
- Day rate: €15
- Night rate: €15
Extra vehicles are not permitted on the campsite. Vehicles must leave the holiday park by check-out time:
- Accommodations: 10:30 AM
- Camping: 12:00 PM
Payment
Once your holiday has been confirmed, we will send you all the details and a link to make your payment within 24 hours. You can pay via:
- iDEAL
- Credit card
- Bank transfer
Cash payments are not accepted on-site.
Your reservation is confirmed, if you pay your deposit or full payment within 24 hours by credit card or bank transfer.
Is your arrival day at Duinrell within 3 days? Then we kindly request that you pay the full amount upon arrival at our reception desk.
Pets
A maximum of two pets are allowed for an additional fee in selected Comfort Duingalows* and on the campsite. Pets are also welcome in the Amusement Park and surrounding forests and dunes. Throughout Duinrell, pets must:
- Remain on a lead
- Wear a Duinrell pet tag, available during check-in
- Be accompanied by an owner carrying waste bags
Pets are not permitted in:
- Reception
- Tiki Pool
- Restaurants
- Plaza
- Summer Theatre
*Not permitted in the 2-person Comfort Duingalows O’Hara
Are you expecting visitors?
Visitors are welcome. At present, day visitors must purchase admission tickets for the theme park online via our webshop during the attractions’ opening hours. After the attractions have closed, a visitor pass can be purchased at reception or security for €5.50 per person, and a valid form of ID must be left with staff. Day visitors must leave Duinrell by 10.30 pm. If you remain at Duinrell after 10.30 pm, you will be charged €50 per person upon leaving Duinrell.
Overnight guests pay an overnight rate.
Wi-Fi
Wi-Fi is free if you’ve booked through Duinrell. Your login details are on the practical information sheet in the noticeboard in your accommodation.
The Oranjerie and Residence have their own Wi-Fi networks. In these accommodations, you can log in using the password provided.
If you’re staying on the campsite, you’ll receive a Wi-Fi voucher during your stay that can be used for up to 6 devices at the same time.
Please note: This is a basic, low-speed Wi-Fi connection, so it is only suitable for light internet use such as emailing, WhatsApp and browsing the internet.
You can book additional Wi-Fi. These vouchers can be purchased on site at the Duinrell reception or the porter’s lodge.