Practical information

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Practical information

Everything about your Duinrell holiday

Read all the practical information about your Duinrell booking here. Do you still have questions? Take a look at our frequently asked questions or contact us.

Check-in

On the day of arrival your accommodation is available from 15:30. Pitches are available from 13:00. The private sanitary facilities will be cleaned by Duinrell between 12:00 and 15:00 on the day of arrival. Please report to reception for check-in (unless you have received check-in information by mail).

Do you have any questions or complaints? Please let us know as soon as you arrive. Drop by the Duinrell reception or call +31 (0)70 5155255.

Note: guests arriving with a late flight can check in through our security desk at night.

Check-out

The check-out time of your accommodation is until 10.30 am at the latest. Before that time, you must hand in your key in the letterbox at the gate.You can stay at your camping spot until 12.00 (noon) at the latest.

Is your vehicle/camper/caravan wider than 2 metres? Then turn left when leaving Duinrell at the ‘Doorgaand verkeer’ sign.

Please leave the accommodation broom clean, take off the linen and place it in the linen bag by the outside door, dispose of garbage in the containers in the environmental area and leave the kitchen sink, refrigerator and dishwasher (if any) empty.

Access attractions and Tiki Pool

Guests who are staying at our holiday park have always got free access to our attractions. Access to the Tiki Pool depends on the type of accommodation and the period of your stay. We have listed all terms of entry for our holiday guests.

Access regulations holiday park

Duinrell-ID

With the mandatory Duinrell ID (from 4 years and older) you can easily enter and leave the park and you have access to the amusement park and Tiki pool (if included with your booking). Take a recent (passport) photo with you for your ID, or have a photo made on the spot for € 4. Always carry the ID with you on site.

Parking

One car can be parked for free at a parking spot (usually within walking distance) with the same number as your Duingalow or lodge tent. With the 8-person Premium Plus Duingalow and the 8-person Luxury Lodge Tent, one additional parking space is included. If you stay in the luxury Family Lodge Tent for 12 people, the Orangerie or Residence, then 3 parking spaces are included. At a campsite spot, you can park a maximum of one car.

Coming with multiple cars? Please report this before arrival by email ([email protected]) or notify at the Duinrell reception upon arrival. Parking an extra vehicle in a separate parking area in our holiday park costs €15 per night. Extra cars are not allowed on the campsite. Cars may remain in the holiday park until the checkout time at the latest. This is 10:30 AM for accommodations and 12:00 PM for the campsite.

License plate

If you have not submitted your license plate number when booking your holiday, you will receive an e-mail a few days before departure asking whether we may have your license plate number. This saves time at the check-in. So keep an eye on your mailbox shortly before departure!

Payment

If your holiday is confirmed, you will receive all details and a link to make your payment. You can pay directly via online payment, or make a manual bank transfer. Cash payment on site is not possible.

Pets

A maximum of 2 pets are only allowed in our comfort Duingalows or on the campsite for a fee. Pets are also allowed in the amusement park and in the woodlands and dune areas. Pets must be kept on a leash throughout Duinrell and wear the Duinrell badge, available at check-in. You are obliged to bring and use a 'clean-up bag'.

Pets are not allowed in the Tiki Pool, restaurants, Plaza and Summer Theatre.

Expecting visitors?

Visitors are welcome. At this time, day visitors who visit within the opening hours of the amusement park must purchase tickets online. After closing of the amusement park, a visitor's pass is for sale at the reception or security for €5 per person and a valid identification must be left behind. Day visitors must leave Duinrell before 10.30 pm. If you are at Duinrell until after 10.30 pm, you pay €50 per person immediately upon leaving Duinrell.

Lodging guests pay an overnight rate.

Map

Fancy some anticipation? Here you can view the Duinrell map. Do you already see a nice spot on our map? Then contact us, because for a small amount you can book your preferred place in advance.

Wi-Fi

Wifi is free of charge when you book via Duinrell. During your stay you will receive a wifi voucher which can be used for a maximum of 5 devices.

You can book extra wifi. These vouchers can be purchased at the Duinrell reception, Superstore and at the porter's lodge.

The Oranjerie, Residence, Premium Plus Duingalow and Duinhostel have their own wifi network. In the accommodation you can log in with the indicated password.

For your information: This is a basic wifi with low speed, so it is only suitable for light internet use such as emailing, whatsapp and browsing the internet.

House rules

If you book with us, you automatically agree to our terms and conditions and house rules. A carefree holiday for you, but also for your fellow guests. We think that is most important.